Help Center

Getting Started

Create your account and get a first working bot.

• Create your account
• Complete onboarding
• Set up business information
• Add Knowledge
• Test your bot

AI Knowledge

Teach the AI about your business, products and tone.

• Business Knowledge
• Import documents
• Products and Services
• Personality
• Voice
• Unanswered Questions

Channels

Connect Telegram, Facebook Messenger and Web Chat.

• Connect Telegram
• Telegram Chat Automation
• Connect Facebook Messenger
• Web Chat
• Channel troubleshooting

Inbox

Read conversations and hand them to your team.

• Conversations
• Customers
• AI / Human mode
• Human handoff
• Resume AI

Workflows

Trigger phrases with text, file, image or voice replies.

• Create Workflow
• Trigger phrases
• Text response
• Files / Images
• Recorded Voice
• AI Generated Voice

Sales Pipelines

Track customers through the stages of your sale.

• Create Pipeline
• Manage stages
• Move customers
• Pipeline basics

Broadcasting

Send a message to many customers at once.

• Create broadcast
• Audience
• Schedule
• Delivery results

Billing

Plans, your subscription and usage.

• Plans
• Subscription
• Usage

Troubleshooting

Fixes for the most common problems.

• Bot connected but not replying
• Knowledge not found
• Messenger not replying to public users
• Telegram webhook issues
• Voice reply problems