Voice

Let the bot answer with voice messages.

  1. 1 Open AI Knowledge, then Voice.
  2. 2 Pick how replies are sent: same as the customer (voice for voice, text for text), always text, always voice, or text and voice together.
  3. 3 Choose a voice and listen with Preview before saving.
  4. 4 Voice replies use the voice minutes included in your plan.

Tip: Voice features depend on your plan; see Billing, Plans.

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