Business Knowledge

The text the AI relies on when it answers.

  1. 1 Open AI Knowledge, then Knowledge.
  2. 2 Add your business details, FAQs and policies. You can write them yourself or use the assistant to help draft them.
  3. 3 Use Preview to see what the AI will receive, then save.
  4. 4 Earlier saved versions are kept, and you can restore one if a change goes wrong.

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