Products and Services

Keep a catalogue the bot can quote and sell from.

  1. 1 Open AI Knowledge, then Products and Services (shown for businesses that sell products).
  2. 2 Add products with name, price and description, or use the AI import to read a menu or price list from a file.
  3. 3 Mark an item out of stock when it runs out so the bot stops offering it.
  4. 4 Switch an item off to hide it without deleting it.

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