Build Your Knowledge Base

Give the AI the facts it needs to answer well.

Beginner About 20 min
  1. 1 Go to AI Knowledge, then Knowledge.
  2. 2 Write your business basics: what you do, hours, location, contact and policies.
  3. 3 Add the questions customers ask most with clear answers.
  4. 4 Upload existing documents such as price lists or brochures, review the extracted text and save.
  5. 5 Test your bot, then check Unanswered Questions each week and add what is missing.

Next recommended

Import Products and Services →